MyFuneralCareer.com
Effective Date: December 16, 2025
Thank you for your purchase from MyFuneralCareer.com (“My Funeral Career,” “we,” “us,” or “our”).
Please review this Refund Policy carefully before enrolling in any course.
By purchasing or enrolling in any course offered on MyFuneralCareer.com, you acknowledge and agree to the terms outlined below.
1. General Refund Policy
All courses offered on MyFuneralCareer.com are digital, on-demand educational products delivered immediately upon purchase.
Except under the limited circumstances described below, all course purchases are final and non-refundable.
2. No Refunds After Course Access
Due to the nature of digital course delivery:
- Once a user has accessed course content, no refunds will be issued
- Access includes, but is not limited to:
- Viewing video content
- Downloading materials
- Beginning quizzes
- Making lessons complete
This policy applies regardless of course completion status.
3. Limited Refund Consideration
Refund requests may be considered only under the following limited circumstances:
- Duplicate purchase of the same course
- Verified technical issues that prevent access to purchased content and cannot be resolved by our support team
- Accidental purchase made in error and reported before course access
Refunds are not guaranteed and are evaluated on a case-by-case basis.
4. Non-Refundable Circumstances
Refunds will not be issued for:
- Failure to complete a course
- Change of mind
- Lack of time
- Course dissatisfaction
- Misunderstanding of course content, outcomes, or scope
- Belief or assumption that a course provides CE credit, licensure, certification, or regulatory approval
- Incompatibility with user devices or internet access
5. No CE Credit or Licensure Basis for Refund
Courses offered by MyFuneralCareer.com:
- Do not provide Continuing Education (CE) credit
- Are not ABFSE-accredited
- Do not satisfy licensure, apprenticeship, or academic requirements
Refunds will not be granted based on misunderstanding regarding CE credit, licensure eligibility, or regulatory acceptance.
6. Refund Request Process
To request a refund review, users must:
1. Submit a written request via email to support@myfuneralcareer.com
2. Include:
- Full name
- Email address used at purchase
- Course name
- Reason for request
Requests must be submitted within 7 calendar days of purchase and before accessing course content.
7. Refund Method
If a refund is approved:
- Refunds will be issued to the original method of payment
- Processing time may vary depending on the payment provider
- Any transaction or processing fees may be deducted where permitted by law
8. Institutional or Bulk Purchases
Courses purchased as part of:
- Institutional agreements
- Group enrollments
- Bulk licensing
- Promotional or discounted packages
are non-refundable unless otherwise stated in a written agreement.
9. Policy Updates
MyFuneralCareer.com reserves the right to update or modify this Refund Policy at any time. Changes will be effective upon posting to the website.
Continued use of the Services after changes are posted constitutes acceptance of the revised Refund Policy.
10. Contact Information
For questions regarding this Refund Policy, please contact:
MyFuneralCareer.com
Email: support@MyFuneralCareer.com
Website: www.MyFuneralCareer.com