Develop Your Team. Strengthen Your Funeral Home.
Built to replace inconsistent training and generic education
Too often, owners and managers are forced to choose between inconsistent in-house training, generic online education that lacks industry relevance, or costly programs that are difficult to manage across an entire staff.
MFC bridges that gap with structured, practical, professionally grounded education designed specifically for funeral service teams.
Included in every Team Access Package:
- Access to all core MFC courses
- Training for licensed and non-licensed employees
- Centralized employee account management
- Course-completion tracking
- Certificates of completion
- Flexible seat reassignment as staffing changes
- Recommended training pathways
- Predictable annual pricing based on team size
Team access
Designed for:
Independent funeral
homes
Multi-location funeral home groups
Owners and managers responsible for staff training
Course Access and Content Scope
- Core professionalism & ethics courses
- Client-family communication and care
- Grief support fundamentals
- Workplace conduct & leadership topics
- Onboarding-friendly foundational training
Features
Administrative Features
Add/remove users
- Add/remove users
- Bulk enrollment
View:
- View and manage team member access
- Monitor individual course completion
- Individual course completion records and certificates
- Centralized training records for your team
terms
Billing and Contract Terms
Annual billing
only
Single invoice per
organization
No per-course
transaction fees
Renewal reminders are sent prior to billing
steps
Implementation & Onboarding
Admin account setup
Brief walkthrough guide (PDF or video)
Suggested training pathways by role
New Employee Onboarding Pathway
The MFC New Employee Onboarding Pathway provides a structured introduction to the professional standards, communication practices, family-care expectations, and workplace responsibilities shared across funeral service roles.
- 01 The Funeral Professional's Code of Conduct Core standards of professionalism expected across all funeral service roles.
- 02 Funeral Service Hospitality: Creating a Welcoming Environment First-impression standards for greeting and supporting client families.
- 03 Client Family Excellence Practices for sustaining a high standard of care throughout the family's experience.
- 04 Workplace Communication & Conflict Resolution Approaches to clear communication and resolving disagreements among staff.
- 05 Social Media Liability & Privacy Guidelines for protecting client and firm confidentiality online.
- 06 Workplace Safety & Injury Prevention in Funeral Service Safe handling practices and hazard awareness specific to funeral service work.
| Week | Focus Area |
|---|---|
| Week 1 | Code of Conduct and Workplace Safety |
| Week 2 | Funeral Service Hospitality and Client Family Excellence |
| Week 3 | Workplace Communication and Social Media Liability |
| Week 4 | Completion review and any role-specific training |
- Assign courses through the training portal under each employee's profile
- Track completion via the Team Access dashboard
- Schedule a manager check-in during Week 4's completion review
This is a recommended pathway. Funeral homes may adjust course assignments based on their own needs.
- Seats may be reassigned as staffing changes occur within your organization.
- No penalties for employee replacement
* Seat reassignment is intended to support staffing changes and is subject to reasonable limitations. Reassignment is not permitted for the purpose of rotating access among multiple users.
** Admins can add or reassign seats as staffing needs change using the platform’s management tools.
Pricing
Team Access Pricing Tiers
| Tier | Firm Size | Team Members | Annual Price |
|---|---|---|---|
| Tier 1 | Small Firm | 1 – 5 | $749 |
| Tier 2 | Standard Firm | 6 – 15 | $1,595 |
| Tier 3 | Large Firm | 16 – 30 | $2,499 |
| Tier 4 | Enterprise Firm | 31 – 50 | $3,499 |
| Tier 5 | Group Firm | 51 – 100 | $5,499 |
*Additional members (over 100): $1,250 per 25 team members in excess of 100.